Launched by Cedarcom five years ago, Mobi is still the undisputed leader on the market. And because we take pride in satisfying our customers’ needs, we owe our clients and partners an apology for the shortage in Mobi USB Dongles and WiFi Routers on the market.
Our orders have been held up at Rafik Hariri International Airport since January 2011, mainly due to red tape and the tedious procedure we face when importing our products.
Like any other Data Operator, Cedarcom places its orders via a global vendor who ships by air or by sea. On arrival in Beirut, and prior to its release, the equipment has to be cleared by the Telecom Ministry and Lebanese Customs. The major hurdle that holds up Cedarcom and all Data Operators’ equipment is the ministry’s bureaucracy.
You may have heard our cry for “fair competition.” This is an excellent example to justify it. Several Data Operators’ equipment has been languishing at the airport for over six months. How can the telecom sector function, and how can operators compete, when we are unable to supply our customers with basic equipment such as modems and spare parts?
A six-month shortage for any company, especially during spring and summer, and during Ramadan and Eid, is infuriating.
As a client-centric company and despite the obstacles, we are facing up to the current situation by continuing to provide our clients with the best products and services. This is why we launched two very interesting “promos” for those already connected earlier this summer.
We offered savings of up to 40 percent – or $91 on a six-month recharge and $182 on a 10-month recharge. This reduced the one-month cost from $45 to $32. We also offered 3 GB/month instead of 2.5 GB, free night quotas, and up to 512 Kbps.
This exceptional promo ended on July 26.
Again, we apologize for any inconvenience. We will let you know as soon as the Mobi equipment is released. You can reserve a modem by emailing us at email@example.com with your name and number.
In the meantime, we hope you enjoyed and benefited from our promotion. Keep surfing the Net with Mobi!
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